Help Desk

Use the online help desk to find the answers you're looking for.

Have a question?

  • Products

    We've compiled a list of the most common questions our customers ask relating to Montane products. Read more

  • Size and Fit

    To find your perfect size and fit accross all ouf the Montne product range you can review our size and fit guide. Read more

  • Orders

    For information on how to place, track, update or view order status. Read more

  • Delivery

    To find out where we ship, delivery costs and expected handling times. Read more

  • Returns & Exchanges

    Our most frequently asked returns questions Read more

  • The Montane Warranty

    To find out about Montane Warranty and the Montane repair service. Read more

  • Product Aftercare

    Providing the right product aftercare will ensure optimum performance and longer product life. Read more

  • Further.Forever.

    From reducing the environmental impact of the materials we use to demanding the highest ethical standards in our supply chain, our journey towards sustainability is ongoing. Read more

  • Marketing Preferences

    Update your marketing preferences and be the first to know about new product, offers and events. Read more

  • Call us
    Call us on +44 (0) 1670 522 300.
    We’re available from Monday - Friday, 09:00 - 16:30 GMT
  • Email us
    Send us an email at
  • Write to us - Customer Service Team
    3 Freeman Court, North Seaton Ind Estate, Ashington, Northumberland, NE63 0YF.

Find your nearest stockist

Use the Montane stockist finder to find your local Montane retail store.